thebeautyhutonline

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Privacy & Returns Policy

Privacy Policy

This privacy policy sets out how The Beauty Hut Online uses and protects any information that you provide when you use this website. The Beauty Hut Online is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Beauty Hut Online may change this policy from time to time by updating this page. You should check back with this page to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

• name

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to customer surveys and/or offers / exchanges or refunds

SECURITY

We take your privacy very seriously and are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable safeguards to ensure the safety of the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We also will not use your personal information to send you promotional information about third parties.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you would like a copy of the information held on you please write to The Beauty Hut Online, 29 Rowlands Avenue, Dalton, Huddersfield, HD5 9YA. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Returns Policy

We hope that you are happy with your purchase but if for some reason you are dissatisfied with your purchase please contact us via email or phone before sending your product back .You must return the goods at your own expense and we advise you send them tracked incase of loss or damage. We only accept refunds on items that are sent back in their orignal condition, unopened, unused & sealed in some cases.We will not accept any refunds on items that have been opened unless a valid reason is given.

Products

Please note some products may differ in packaging as we occasionally stock products that have changed packaging from those currently available on the high street. The colour of products can vary depending on your screen settings and how others interpret colours. We advise that you either try the product before buying or ensure you check other stock photos to ensure the product is exactly what you want to buy. Further info on your rights to returning goods can be found on Legislation.gov.uk

Distance Selling Regulations (DSR)

state a customer has the right to ‘cancel’ the contract at any time up to ’14 working days starting the day after delivery’.The goods must be returned unused, unopened and in the same condition as they were originally despatched. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was despatched by us.You must contact us by phone or email us to confirm which items are being returned and we will advise you of how to return them.

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